Privacy Policy

Arlan Systems is operated by Arlan Global Ventures LLC ("we", "us", "our"). This Privacy Policy describes how we collect, use, and protect information when you use our website and services.

Information we collect

• Clinic and business contact information you provide during onboarding (clinic name, website, team email, services, communication preferences, and related details).
• Lead and onboarding form submissions, including patient inquiry details submitted through clinic-specific lead forms (name, email, phone, service interest, preferred time, and notes).
• Basic technical information such as device type and browser, used to operate and secure the service.

How we use information

• To provide and operate the AI-assisted inquiry workflow for aesthetic clinics, including capturing, organizing, and routing patient inquiries.
• To notify clinic teams of new inquiries by email.
• To communicate with clinics about their account, onboarding, and service updates.
• To improve reliability, security, and performance of the service.

Data sharing

We do not sell personal data. We share information only with the clinic that owns the lead form, with service providers that help us operate the platform (such as hosting and email delivery), or when required by law.

Data retention

We retain information for as long as needed to provide the service and meet our legal obligations. Clinics may request deletion of their data by contacting us.

Contact

Questions about this Privacy Policy can be sent to contact@arlansystems.com.